Is There a Battery Replacement Policy?
What’s Element Vape? A local online e-commerce store that allows you to choose from thousands of different herbal choices. The web site describes their product because the “estrogenic nicotine alternative obtainable in liquid form.” How does it work? When you go to the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to know about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to Vape Pen be an accommodating, helpful, and informative site for several our customers. Assuming you have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To put your order, simply login at Element Vape, choose the product you desire, and follow the prompts. For questions, or if you want to place an order, please be aware that you may have to contact their support team. As well as email, you can also use the telephone. Please note that our phone hours are Monday – Friday, Eastern Standard Time. They are usually open in case of server outages, so you may want to call of these times.
MAY I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you want to cancel your account, you will greatly appreciate the shipping refund. Our website does not allow customers to leave a poor feedback once they have ordered through our website, and the same goes for placing an order through our phone number.
Can I track my order? Yes, we do provide the tracking information for all orders. This consists of our shipping address submissions. Please note that we cannot accept returns on goods which have arrived to our door without our express prior approval.
Are there any different ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay one to encourage repeat purchases. Additional cash back or discount promotions can be found through our website. If you are a loyal customer, we shall reward you with even more discounts, free gifts or merchandise, as well as cash. We are committed to offering our customer support professionals with training and education on our products, as well as providing them with an extensive library of educational material, including videos and printed resources.
Is there an alternative way to earn reward points or cash return? Yes, you need to use your credit or debit card to purchase items from our website. When you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you will not receive cash back or discount on the purchases of electronics items made using your credit card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you’ll receive free shipping on all orders, no matter your shipping address. We have been still working on adding additional reward options, such as for example gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you could be unhappy with. Please note that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of online businesses employing Adult Signature, free shipping and replacement charge are not applicable on certain orders, such as for example those requiring assembly.
Where can I contact the Customer Service department? Our contact number is easily available on our home page. In case you have any further questions, you may contact us whenever by e-mail, phone, or regular mail. Furthermore, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. If you experience a technical problem with our product or should you have questions about our services, you should contact us at anytime.
Will there be a warranty or guarantees? Our policy would be to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect while using our products, you must notify us right away in order to get yourself a proper replacement.